Terms of service

Welcome to The Everafter!

Thank you for visiting our store. These Terms of Service explain the conditions for shopping on our website. By browsing our website or placing an order, you agree to the terms outlined below.

1. About The Everafter

The Everafter is an online store offering handmade leather journals, passport holders, and carefully selected accessories.

Our leather products are made with attention to detail using genuine leather, including Italian top-grain leather and natural hair-on cowhide.

Our online store is powered by Shopify, which provides the technology used to display products and securely process orders.

2. Products and Handmade Details

We make every effort to provide accurate product descriptions, photographs, and prices.

Because many of our products are handmade using natural leather, slight differences in color, texture, grain, and markings may occur. Natural variations are part of what makes each piece unique.

Product colors may also appear slightly different depending on your screen settings.

We reserve the right to update product descriptions, prices, and availability when necessary. Any changes will not affect the agreed price of an already accepted order.

3. Orders and Payments

All prices are listed in US dollars unless otherwise stated.

Orders are subject to product availability and payment authorization. We reserve the right to decline or cancel orders when reasonably necessary, including because of inventory errors, suspected fraud, or incorrect pricing.

If we cancel an order after payment has been collected, we will issue an appropriate refund.

Payments are securely processed through the payment methods available at checkout.

Customers are responsible for providing accurate billing, shipping, and contact information.

4. Shipping and Delivery

We currently offer shipping within the United States.

Shipping charges and available delivery options are displayed during checkout.

Orders are prepared and packaged with care. Delivery estimates are not guaranteed, and shipping carriers may experience delays outside our control.

Customers are responsible for providing a complete and accurate shipping address.

If your package arrives damaged or there is a problem with your delivery, please contact us so we can assist you.

For additional information, please review our Shipping Policy.

5. Returns and Refunds

Because many of our products are handmade, all sales are final, except where a return, refund, replacement, or other remedy is required by applicable law or provided under our Return & Refund Policy.

We do not offer returns or exchanges for changes of mind or personal preferences.

If you receive an incorrect, damaged, or defective product, please contact us at theeverafter111@gmail.com, preferably within seven days of delivery.

We may request photographs and your order number to help us review the issue and provide an appropriate solution.

For more information, please review our Return & Refund Policy.

6. Product Care

Leather is a natural material that may develop changes in color and texture over time.

We recommend keeping leather products away from excessive moisture, direct heat, and prolonged sunlight.

Customers should follow any care instructions provided with their purchase.

Normal wear and natural characteristics of leather are not necessarily manufacturing defects. However, this does not limit customers' rights regarding defective or incorrectly described products.

7. Website Content

All original photographs, written content, branding, and designs belonging to The Everafter are protected by applicable intellectual property laws.

You may not reproduce or use our original content for commercial purposes without permission.

8. Website Use

You agree to use our website for lawful purposes only.

You must not interfere with the website's security, attempt fraudulent transactions, submit false information, or use our content in ways that violate applicable laws or the rights of others.

We may restrict access when reasonably necessary to protect our business, customers, and website.

9. Third-Party Services

Our website uses Shopify and may include payment processors, shipping providers, and other third-party services.

These companies may have their own terms and privacy practices.

Please review our Privacy Policy for more information about how customer information is collected and handled.

10. Limitation of Liability

We make reasonable efforts to keep our website accurate, secure, and available.

To the extent permitted by applicable law, The Everafter is not responsible for interruptions or losses caused by events outside our reasonable control.

Nothing in these terms excludes liability or limits consumer rights that cannot legally be excluded or limited.

11. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes in our business, services, or applicable laws.

The current version will be available on our website. Changes will apply prospectively as required by law.

12. Governing Law

These Terms of Service are governed by the applicable laws of the State of New Jersey and the United States, without limiting any mandatory consumer protections that may apply.