Refund policy
Thank you for shopping with The Everafter! Every order is prepared with love and attention to detail, and we want you to be happy with your purchase.
All Sales Are Final
Due to the handmade nature of our products, all sales are final. We do not accept returns or exchanges for changes of mind, personal preferences, or accidental purchases.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us at theeverafter111@gmail.com within 7 days of delivery.
Please include your order number, a description of the issue, and clear photographs of the product and packaging.
We will review your request and work with you to provide an appropriate solution, such as a replacement or refund, when applicable.
Natural Leather Characteristics
Our products are made using genuine leather, including Italian top-grain leather and natural hair-on cowhide.
Because leather is a natural material, variations in color, texture, grain, markings, and appearance are expected. These natural characteristics make every piece unique and are not considered defects.
Refunds
If a refund is approved, it will be issued to your original payment method. Processing times may vary depending on your payment provider.
Nothing in this policy limits any rights or remedies provided by applicable consumer protection laws.
Thank you for supporting The Everafter and our handmade creations!